Terms of Service

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.

By using the Service, you represent and warrant that:

• All registration information you submit is true, accurate, current, and complete, and you will promptly update it if it changes.
• You have the legal capacity to enter into these Terms and agree to comply with them.
• You are accessing the Service on behalf of a business entity and have authority to bind that entity to these Terms. The Service is not intended for use by individual consumers.
• You will not access the Service through automated or non-human means, including bots or scripts, unless expressly authorized.
• You will not use the Service for any illegal or unauthorized purpose.
• Your use of the Service will not violate any applicable law or regulation.
• If any information you provide is untrue, inaccurate, or incomplete, we reserve the right to suspend or terminate your account and refuse any current or future use of the Service.

Your Account. You must register to use the Service. You represent and warrant that: (i) all registration information you provide is truthful and accurate; (ii) you will maintain the accuracy of such information; (iii) you have not previously been suspended or removed from the Platform and/or Service; and (iv) your organization has authorized your access. Only registered users are permitted to use the Service. Jolli reserves the right to suspend or terminate your access at any time.

Unauthorized Access. You are fully responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify Jolli (at support@jolli.ai) of any suspicious or unauthorized use of your account or any breach of security. Jolli will not be responsible for any loss or damage arising from your failure to comply with these requirements.

Early Access. The Service is currently in early access. It is provided for evaluation purposes and may contain incomplete features or instability. We make no guarantees of uptime, data persistence, or feature availability during this period.

You agree to use the Service only for lawful, authorized purposes consistent with your organization's policies. You may not:

• Attempt to reverse-engineer, manipulate, or exploit the Platform or the Service, including any AI components, tools or features.
• Submit malicious, harmful, or adversarial inputs designed to compromise the Service, extract model weights, or manipulate AI outputs (including prompt injection attacks).
• Use the Service in any way that violates applicable law or third-party rights.
• Use the Service to generate content that is illegal, defamatory, harassing, or that infringes on intellectual property rights.
• Access the Service through automated means (bots, scrapers, or crawlers) unless expressly authorized in writing by Jolli.
• Resell, sublicense, or redistribute access to the Service without prior written authorization from Jolli.
• Use the Service to compete with Jolli or to build a substantially similar or competing product or service.
• Circumvent usage limits, authentication mechanisms, rate limits, or access controls.

Inherent Risks with AI-Generated Content. Jolli uses generative AI to assist with advanced search and writing composition. Artificial intelligence and machine learning are rapidly evolving fields and AI outputs are probabilistic in nature and may be inaccurate, incomplete, or misleading. Use of our Service may result in AI-generated outputs that do not accurately reflect real people, places, or facts. By using the Service, you acknowledge that:

• AI-generated outputs may not always be accurate and you should not rely on them as a sole source of truth or as a substitute for professional advice;
• you must independently evaluate and verify AI-generated outputs for accuracy and appropriateness for your use case, before relying on them for any important or high-impact decisions, including using human review as appropriate;
• you must not use AI-generated outputs relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, employment, legal, medical, or other important decisions; and
• our Service may provide incomplete, incorrect, or unexpected outputs that do not represent Jolli's views.

Jolli and our licensors retain all rights to the Jolli website, Platform, Service, underlying technology, and AI models utilized therein. You retain ownership of content (“User Content”) you submit to the Service (including queries, uploaded documents, and content from connected integrations), and grant Jolli a limited license to process your User Content solely for the purpose of delivering the Service to you. AI-generated outputs (such as search results and composed text) are provided to you for your use; Jolli does not claim ownership of such outputs. Jolli does not use your User Content to train third-party foundational AI models.

User Content Representations and Warranties. By submitting User Content to the Service, you represent and warrant that you are the owner of, or have the authorization to grant rights in, all elements of such User Content. You understand that you are solely responsible for your User Content and the consequences of submitting it. You represent and warrant that your User Content does not and will not: (i) infringe, misappropriate, or violate any third-party right, including copyright, trademark, patent, trade secret, privacy, or publicity rights; (ii) slander, defame, or libel any person; (iii) promote illegal or violent activities; (iv) depict real individuals or minors in a mature or sexual context; or (v) cause Jolli to violate any law or regulation. You further represent that your User Content could not reasonably be deemed objectionable, harassing, hateful, or otherwise inappropriate.

Jolli's Rights. Jolli reserves the right (but not the obligation), in its sole discretion, to: (a) monitor the Service and your use for violations of these Terms; (b) take appropriate legal action against anyone who uses or accesses the Service in a manner that we believe violates applicable law or these Terms, including reporting such user to law enforcement; (c) deny access to the Service to anyone who violates these Terms or interferes with other users' enjoyment of the Service; and (d) otherwise manage the Service to protect our rights and property and facilitate their proper functioning.

You may, but are not obligated to, provide suggestions, comments, or other feedback to Jolli regarding the Service (“Feedback”). You agree that Jolli may freely use, reproduce, and incorporate any Feedback into the Service or its products without restriction or compensation to you. You hereby grant Jolli a worldwide, perpetual, irrevocable, transferable, sublicensable license to use, store, display, reproduce, and exploit your Feedback for any purpose related to operating and improving the Service.

Your use of the Service is also governed by our Privacy Statement, which is incorporated into these Terms by reference.

By You: You may discontinue use of the Service and request account deletion at any time by contacting us at support@jolli.ai. Termination will take effect upon confirmation from Jolli. Upon termination, Jolli will deactivate your account, sever integration connections, and delete indexed content from connected sources from active systems. Certain data may persist in backup archives for up to 90 days before permanent deletion, or longer as required by applicable law for fraud prevention, legal compliance, or security purposes.

By Jolli: We reserve the right to suspend or terminate your access to the Service at any time, including for violations of these Terms or at the conclusion of the early access period, with or without notice.

Other Remedies. Our right to suspend your access to the Service will be in addition to any other remedies we may have at law or in equity.

Referral to Governmental Authority. We have the right, without provision of prior notice, to take appropriate legal action, including referral to law enforcement or regulatory authority, or notifying the harmed party of any illegal or unauthorized use of the Service. We have the right to cooperate with any law enforcement authorities or court order directing us to disclose the identity or other information of anyone using the Service.

Survival. Sections 3 through 21 of these Terms will survive the termination or expiration of these Terms for any reason.

YOU WAIVE AND HOLD JOLLI AND ITS AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS HARMLESS FROM ANY AND ALL CLAIMS RESULTING FROM ANY ACTION TAKEN BY JOLLI AND ANY OF THE FOREGOING PARTIES RELATING TO ANY INVESTIGATIONS BY EITHER JOLLI OR SUCH PARTIES OR BY LAW ENFORCEMENT AUTHORITIES.

The Service is built on and integrates with third-party services, currently including Anthropic (AI models), Amazon Web Service (infrastructure), Neon (database), Vercel (hosting), GitHub, Atlassian, Notion, and Google OAuth (integrations), among others. Your use of the Service constitutes agreement to be bound by the applicable terms of those providers. Jolli does not control and is not responsible for the availability, accuracy, or performance of third-party services. Jolli will endeavor to notify you of material changes to third-party provider terms that affect your use of the Service.

Jolli grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely in accordance with these Terms. The Service and any related software or documentation are provided “as is” and “as available” without warranty of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept all risk arising from your use of the Service. Use of the Service may involve technical risks, including hardware, software, and Internet connection failures, malicious software, and the risk that third parties may obtain unauthorized access to information stored within our servers. You accept that we will not be responsible for any communication failures, disruptions, errors, or delays you may experience when using the Service, however caused.

JOLLI MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE SERVICE (OR ANY THIRD-PARTY SERVICE INCORPORATED HEREIN) WILL (A) MEET YOUR REQUIREMENTS; (B) BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE BASIS; OR (C) BE ACCURATE, RELIABLE, COMPLETE, LEGAL, OR SAFE. FURTHER, JOLLI AND ITS LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO AI-GENERATED OUTPUTS, INCLUDING BUT NOT LIMITED TO ANY LOSSES OR DAMAGES ARISING FROM SERVER FAILURE OR DATA LOSS, OR ANY UNAUTHORIZED THIRD-PARTY ACTIVITIES, INCLUDING WITHOUT LIMITATION THE USE OF VIRUSES, PHISHING, OR OTHER MEANS OF ATTACK AGAINST THE SERVICE.

WHILE JOLLI ATTEMPTS TO MAKE YOUR ACCESS TO AND USE OF THE SERVICE SECURE, JOLLI CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SERVICE OR ANY AI-GENERATED OUTPUTS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BY USING THE SERVICE, YOU ACCEPT THE INHERENT SECURITY RISKS OF PROVIDING INFORMATION OVER THE INTERNET AND AGREE THAT YOU WILL NOT HOLD US RESPONSIBLE FOR ANY BREACH OF SECURITY UNLESS DUE TO OUR GROSS NEGLIGENCE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service shall be resolved by binding arbitration administered by a recognized arbitration body under its applicable rules, rather than in court.

YOU AND JOLLI EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION OR COLLECTIVE PROCEEDING.

Either party may bring an individual claim in small claims court for disputes that qualify. Nothing in this section limits either party's right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

Arbitration Procedures. Each party agrees to notify the other in writing of any dispute within thirty (30) days of when it arises. Notice to Jolli shall be sent to: legal@jolli.com. Each party agrees: (i) to attempt informal resolution prior to any demand for arbitration; (ii) that any arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of JAMS; and (iii) that the state or federal courts in Santa Clara County, California have exclusive jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to arbitration.

Fees and Awards. Each party will cover its own fees and costs associated with the arbitration proceedings; provided, however, that the expense of the arbitration (including, without limitation, the awarding of attorneys' fees to the prevailing party) shall be paid as the arbitrator determines. The award of the arbitrator will be final and binding, and any judgment on the award may be entered in any court of competent jurisdiction.

You understand and agree that Jolli, our affiliates and licensors will not be liable to you or to any third party for any indirect, incidental, special, consequential or exemplary damages which you may incur, howsoever caused and under any theory of liability, including without limitation any loss of profits, loss of goodwill or business reputation, loss of data, cost of procurement of substitute goods or services, or any other intangible loss, even if we have been advised of the possibility of such damages, to the fullest extent permitted by applicable law.

OUR TOTAL, AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE IS LIMITED TO ONE HUNDRED U.S. DOLLARS ($100).

You acknowledge that we have made the Service available to you and entered these Terms in reliance upon the disclaimers and limitations of liability set forth herein, which reflect a reasonable allocation of risk and form an essential basis of the bargain between us.

Inherent Risks with AI-Generated Content. Artificial intelligence and machine learning are rapidly evolving fields. Use of our Service may result in AI-generated outputs that do not accurately reflect real people, places, or facts. By using the Service, you acknowledge that:

• AI-generated outputs may not always be accurate and you should not rely on them as a sole source of truth or as a substitute for professional advice;
• you must evaluate AI-generated outputs for accuracy and appropriateness for your use case, including using human review as appropriate;
• you must not use AI-generated outputs relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, employment, legal, medical, or other important decisions; and
• our Service may provide incomplete, incorrect, or unexpected outputs that do not represent Jolli's views.

You agree to indemnify and hold Jolli (and its affiliates and its and their officers, employees, and agents) harmless, including costs and attorneys' fees, from any loss, claim or demand made by any third party due to or arising out of: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party provider terms or licenses; and (d) your violation of applicable laws or regulations. Jolli reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense. You agree not to settle any matter without the prior written consent of Jolli. Jolli will use reasonable efforts to notify you of any such claim upon becoming aware of it.

The Service may include hyperlinks to other websites or resources (“External Websites”), provided solely as a convenience. We have no control over any External Websites and are not responsible for their availability or content. We do not endorse any advertising, products, or other materials available from or through any External Websites, and are not liable for any loss or damage incurred as a result of your reliance on any External Website.

We will not be liable for any failure or delay in fulfilling our obligations under these Terms when such failure or delay is caused by events beyond our reasonable control, including: (a) acts of God; (b) flood, fire, earthquake, epidemics, pandemics, tsunami, or explosion; (c) war, invasion, hostilities, terrorist threats or acts, riot or other civil unrest; (d) government order, law, or action; (e) embargoes or blockades; (f) strikes, labor stoppages, or other industrial disturbances; (g) shortage of adequate Internet connectivity, telecommunication breakdown, or shortage of adequate power; and (h) other similar events beyond our reasonable control.

We may update these Terms from time to time by updating the “Last Updated” date at the top of this document. For material changes, we will provide advance notice via in-app notification and email to registered users. For changes that materially alter your rights or obligations, we may require affirmative re-acceptance. Your continued use of the Service after notice of any changes constitutes acceptance of the updated Terms.

Entire Agreement. These Terms and our Privacy Statement constitute the entire legal agreement between you and us, govern your access to and use of the Service, and completely replace any prior or contemporaneous agreements between you and us related to your access to or use of the Service, whether oral or written.

No Third Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than you.

Severability. Should any part of these Terms be held invalid, illegal, void, or unenforceable, that portion will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions.

No Waivers. Our failure or delay to exercise or enforce any right or provision of these Terms will not constitute a waiver of future exercise or enforcement of such right or provision. Any waiver will be effective only if in writing and signed by a duly authorized representative of Jolli.

Notices. We may provide you with any notices (including those regarding changes to these Terms) by email or postings on the Service. Notices sent by email will be effective when we send the email; notices provided by posting will be effective upon posting. It is your responsibility to keep your email address current.

Assignment. You may not assign any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in our sole discretion to an affiliate, or in connection with an acquisition, sale, or merger.

Jolli, Inc.

support@jolli.ai (general questions, feedback, privacy inquiries, legal matters, and security breach reports)